When terrorists shook America and the world with the September 11 attacks of 2001, they didn’t just hit the travel industry hard but also changed the way corporate travel management functioned. Post 9/11, corporate travel management in the U.S. has become as much about security as it is about booking low-priced tickets and hotel rooms. Though the terrorists could not deter business travelers too long despite using airliners to hit prominent targets in New York City and Washington, they certainly prompted corporate travel management firms to rethink strategy.
As business spreads to new and at times unstable parts of the world, corporate travelers are crisscrossing the globe more frequently and are becoming vulnerable to a greater variety of threats including terrorism, natural disasters, crime and unrest. Post 9-11, American companies are exercising stricter control over executives and employees’ business travel plans, discouraging them from making their bookings online individually and urging them to go through the corporate travel managements firms they have hired. That is because when a corporate travel management firm is in charge, the company always knows where its business travelers are in case of an emergency.
In the aftermath of 9/11, most corporate travel management companies have launched round-the-clock emergency services so that a business traveler finding himself/herself in a difficult situation in a foreign land doesn’t feel completely stranded. Many have crisis management mechanisms in place for better co-ordination during emergencies. Travel departments within most companies have also begun to link travel policies with security policies. Coupled with stricter security measures put in place by governments across the world – especially in areas receiving a large number of business and leisure travelers – travel has in many ways become safer post 9/11.
The Travel Team, Inc understands the increased security concerns for the business traveler post 9/11, which is why we have included a 24/7 worldwide emergency service among the facilities available to our corporate clients. Our comprehensive corporate travel management service strives to ensure that your executives and employees travel safely and at the lowest possible price, but without any compromise on quality of transport, board and lodge.